Deliberate Concepts stands by the products we sell - if your item has a defect in material or workmanship: we offer full refunds or equal value exchanges. We correct our shipping mistakes at no cost to you. Otherwise, be advised that returns/exchanges may be subject to restocking fees that at minimum cover shipping and credit card processing fees, up to 30% of the cost of the item (if sealed). Contact us for sizing questions before purchasing if unsure. You will be refunded minus the credit cards fees.
Please read item descriptions: Items that are made on demand such as most t-shirts and laser engraved bottles and tumblers ship from a separate company.